Author: Jesse
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Engage your consumer with Sofas with options!
“Special Orders” of products with options are a HUGE part of most retailers’ business. As the consumer searches for that next sofa or chair – you need to make sure your website captures the shopper’s curiosity and interest as they research their next furniture purchase from you. As an industry insider – FurnitureDealer.Net understands the…
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Enhancing Customer Service with Live Chat and Email in Omnichannel
In the digital age, customer service and engagement have evolved from traditional face-to-face interactions to encompass a vast array of digital touchpoints. Among these, live chat and email stand out as crucial components of a seamless omnichannel strategy, enabling businesses to offer personalized, efficient, and accessible customer support. Live chat offers instant connectivity, allowing customers…
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No one likes a surprise – the importance of listing your in-store and online policies on your website.
In the bustling omnichannel retail market, clarity is king and transparency is its queen. For customers dancing the digital waltz through your online storefront, the policies you lay out are the rhythm that guides their steps. Just as a store display arranges products with care, your website must list policies with equal clarity, beckoning consumers…
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The Versatility of Retail Websites: Catering to Diverse E-commerce Shopping Preferences
In the digital age, the retail landscape is no longer confined to the physical limits of brick-and-mortar stores. The advent of e-commerce has revolutionized the way consumers shop, bringing with it the need for retail websites to offer multiple shopping avenues that cater to a wide range of consumer preferences. A versatile retail website that…
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5 Design Trends to Follow to Make Your Website Shine
Our team is always staying on top of the latest web design trends to make sure our platform and your websites stay top notch. This year’s trends have caught the eye of our design team, and we want to share some of our favorite styles with you! Check out a few excellent examples of web…
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Highlights from our eCommerce Retailer Panel
At the end of March, we brought together a panel of retailers to talk all things eCommerce. From lead times to shopping cart sales goals, the panel spoke to the many challenges and opportunities 2020 delivered, and how their experiences last year have shaped their current eCommerce strategy. The discussion was full of great insights…
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How to Capitalize on the Latest Product Trends
As we discussed in our Year End Report, the pandemic introduced several important merchandising trends that we believe will continue for some time into the future. Some trends, like the increased demand for home office furniture, were easy to predict. Others, like the growing popularity in Murphy and Cabinet beds, definitely took us by surprise. When…
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Guide Your Customers to In Stock Product with a “Shop In Stock” Landing Page
With the industry’s current inventory shortages and irregular lead times, customers are scrambling to find furniture that’s in stock and available now. While this represents a challenge to your business, it also presents an opportunity: many customers are shopping on websites they’ve never considered before in order to find available products. To make the most…
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8 Ways to Get Your Website Ready for Black Friday
Despite the pandemic, Black Friday is still on. This year, making it easy for customers to shop your Black Friday sale online is more important than ever. According to the U.S Department of Commerce, U.S e-commerce sales increased by 30% between the first and second quarter of 2020, and this online shopping trend is expected…
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Communicate Item Availability with Manufacturer Warehouse Inventory Feeds
With furniture sales rebounding and customers continuing to buy furniture as they spend more time at home, it’s never been more crucial to communicate product availability on your website. However, some manufacturers are still dealing with factory shutdowns or unprecedented demand, resulting in a lot of uncertainty about item availability outside of your own warehouse…